CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help!  Send us an email at customerservice@thedancefactorystore.com

Thank you! Your message has been sent and we will get back to you promptly.

FAQ

 
How do I track my order?
 

No need to track anything! You will receive an email when your order is ready to be picked up at the studio.

 

 

 

What are your delivery options?
 

No delivery necessary - and no shipping charges. All orders will be available for pick up during studio hours..

 

 

 

How do I return an item?
 

We are happy to exchange your items if the fit is wrong or if you are dissatisfied with the product.   Please bring the item to the studio within 10 days of receipt. You may exchange or return any item other than undergarments, tights, or "last chance" sale items, which are final sales unless the product is defective.